Well, I guess I won't be ordering from The Home Brew Shop UK anymore. They changed their policy and now they won't ship any more than 1kg a time to continental Europe. On top of that, they're using an expensive shipping service which costs 15 pounds for 0-1kg of weight. I emailed them to ask if they could put a few yeast packs in an envelope and they said no in a fairly unfriendly manor.
I imagine that this change comes from their inability to pack a box. I ordered something from them once before and it had zero insulation. In fact, they put a big thing of iodophor right on top and it got smashed and opened up all over everything. When I emailed them about it, they were quite unfriendly. Since they've changed their policy, I imagine they've had problems when shipping to other customers.
Oh well, I like the service I get from hop & grape. I'll just have to keep using them.